Landing At Shannon Airport

Landing At Shannon Airport

When you arrive at Shannon, and come off the aircraft. You will enter the north side of the terminal building on the ground level. You will enter the immigration hall and you need all current travel documents depending on requirements.

 You will then proceed into the baggage and arrivals area. If you have problems with lost baggage, please contact lost property section on +00353(0)870574354

If you require a wheelchair please contact your airline directly or contact +00353(0)873373401 or email

Airline baggage will arrive on the baggage carousels. Baggage should arrive quickly and if you have any missing bags contact the lost property section in the terminal building on +00353(0)870574354.

If you need to contact your airline, please see our airlines page with all contact details.

For lost bags and items on the aeroplane, you will need to contact the airline directly.  After collecting your baggage you can then proceed through the sliding doors into the arrival’s area. If you have pre-booked a transfer, you will see your name on a name card.  Shannon Airport car hire desks are in the arrival’s area. The car rental desks will be straight in front of you when you walk into the arrival’s area. The Shannon Airport information desk is on the left-hand side in the arrivals area.  There is a shop in the arrivals area and a restaurant called JJ Ruddles.

We hope you find the website information useful, we welcome any queries or comments by email on

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